Privacy policy

Effective Date: June 23, 2026

Echelon Vending LLC ("Echelon Vending," "Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, purchase products or services, participate in mentorship programs, enroll in classes, request location services, purchase vending machines, or otherwise interact with our business.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, complete a form, schedule a consultation, join a mentorship program, request location services, subscribe to our email list, or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Billing address

  • Business name

  • Payment information

  • Social media usernames

  • ZIP codes and target service areas

  • Information related to your vending business goals

Payment Information

Payments are processed through secure third-party payment processors. Echelon Vending LLC does not store full credit card information on our servers.

Website Usage Information

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on pages

  • Referral sources

  • Cookies and tracking technologies

2. How We Use Your Information

We use collected information to:

  • Process orders and payments

  • Deliver vending machines, digital products, and services

  • Provide mentorship and consulting services

  • Perform location placement services

  • Communicate regarding orders and appointments

  • Send updates and service-related notices

  • Improve website performance

  • Provide customer support

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Market products and services (where permitted)

3. Email and Marketing Communications

By providing your email address, you may receive:

  • Order confirmations

  • Service updates

  • Educational content

  • Promotional offers

  • Company announcements

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve user experience

  • Remember user preferences

  • Analyze website traffic

  • Support advertising and remarketing efforts

You may disable cookies through your browser settings; however, certain website features may not function properly.

5. How We Share Information

We do not sell your personal information.

We may share information with trusted third parties when necessary to operate our business, including:

  • Payment processors

  • Shipping providers

  • Website hosting providers

  • Email marketing platforms

  • CRM and customer management systems

  • Business consultants and contractors assisting with service fulfillment

  • Legal or regulatory authorities when required by law

These parties are authorized to use information only as necessary to provide services on our behalf.

6. Location Services Information

Clients purchasing location placement services may provide:

  • Target ZIP codes

  • Business preferences

  • Machine types

  • Geographic service areas

This information is used solely for the purpose of locating potential vending opportunities and providing contracted services.

We do not guarantee placement results, and client information is only shared as necessary to perform location research and outreach activities.

7. Mentorship, Courses, and Digital Products

Information submitted through mentorship programs, classes, webinars, coaching sessions, and digital product purchases may be used to:

  • Deliver educational materials

  • Provide coaching support

  • Improve future training programs

  • Verify enrollment and participation

Educational content, course materials, templates, worksheets, and training resources remain the intellectual property of Echelon Vending LLC and may not be copied, distributed, resold, or shared without written permission.

8. Vending Machine Sales and Lease-to-Own Services

For vending machine purchases, financing inquiries, or lease-to-own applications, we may collect:

  • Contact information

  • Shipping information

  • Business information

  • Identification documents when necessary

  • Information required by financing or leasing partners

Information submitted for financing or lease qualification may be shared with authorized financing providers solely for application review and approval purposes.

9. Data Security

We implement commercially reasonable safeguards designed to protect personal information from:

  • Unauthorized access

  • Disclosure

  • Alteration

  • Loss

  • Misuse

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed 100% secure.

10. Data Retention

We retain information for as long as necessary to:

  • Fulfill business obligations

  • Maintain transaction records

  • Comply with legal requirements

  • Resolve disputes

  • Enforce agreements

11. Third-Party Websites

Our website may contain links to third-party websites, including social media platforms, payment providers, scheduling software, educational platforms, or partner services.

We are not responsible for the privacy practices of third-party websites.

12. Children's Privacy

Our services are intended for individuals who are at least 18 years old.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that information from a child under 13 has been collected, we will take reasonable steps to remove it.

13. Your Privacy Rights

Depending on your state of residence, you may have the right to:

  • Request access to your personal information

  • Request corrections to inaccurate information

  • Request deletion of personal information

  • Request information about how your data is used

  • Opt out of certain marketing communications

To exercise these rights, contact us using the information below.

14. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Changes will become effective immediately upon posting on our website. Continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.

15. Contact Information

Echelon Vending LLC

Email: support@echelonvending.com

Website: Echelon Vending LLC

For questions regarding this Privacy Policy, please contact us via email.

Echelon Vending LLC is committed to protecting customer privacy while providing vending machine sales, lease-to-own programs, location placement services, consulting, mentorship, educational products, and related business services.